Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The second-hand shopping app has updated its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Response
Countless users and merchants are expressing on platforms claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to check their listings and update the measurements by hand where appropriate, causing user dissatisfaction.
Measurement Approach Changes
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but now shows as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she stated.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, Vinted reversed a change concerning shipment methods following member complaints.
